Shipping Policy
Fast, Reliable Worldwide Shipping
At Pro Jersey, we are committed to delivering premium-quality custom sportswear to customers around the world. Every order is carefully produced, inspected, and packed to ensure it reaches you in excellent condition. We work with trusted domestic and international shipping partners to provide secure, reliable, and timely delivery.
Whether you’re ordering a single custom jersey or a bulk team order, our goal is to make your shopping experience smooth from production to delivery.
Shipping Time
Estimated delivery times begin after your order has been processed and dispatched.
| Location | Estimated Delivery Time |
|---|---|
| United States | 4–10 Business Days |
| Canada | 4–10 Business Days |
| Australia | 4–10 Business Days |
| United Kingdom | 4–10 Business Days |
| Europe | 6–11 Business Days |
| Asia | 6–12 Business Days |
| Middle East | 6–12 Business Days |
| Mexico, Central & South America | 6–15 Business Days |
| Rest of the World | 7–15 Business Days |
Please Note: Delivery estimates do not include our production and processing time. Shipping times may vary due to customs inspections, public holidays, weather conditions, or carrier delays.
Order Processing
All orders are processed after payment confirmation.
- Standard processing time: 1–3 business days
- Custom orders begin production immediately after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
During peak seasons, processing may take slightly longer.
Custom Jersey Production
Every custom jersey is manufactured specifically for your order using premium fabrics, advanced printing technology, and professional stitching techniques.
Custom Baseball Jerseys
Production Time: 7–12 Business Days
Each baseball jersey is individually produced with personalized names, numbers, logos, and custom artwork. Premium embroidery and reinforced stitching ensure long-lasting durability and a professional finish suitable for teams, clubs, schools, and leagues.
Custom Basketball Jerseys
Production Time: 3–5 Business Days
Our basketball jerseys are produced using high-quality sublimation printing for vibrant colors, lightweight comfort, and outstanding durability. Every jersey is custom-made according to your specifications.
Custom Football Jerseys
Production Time: 3–5 Business Days
Football jerseys are manufactured using premium-quality materials with professional embroidery for patches and high-definition sublimation for names and numbers, providing an authentic appearance and exceptional durability.
Worldwide Shipping
Pro Jersey proudly ships to customers in more than 200 countries and regions worldwide.
If shipping is unavailable for your destination, our customer service team will contact you immediately to arrange an alternative solution or provide a full refund.
Express Shipping
Need your order sooner?
We also offer Express Shipping for eligible destinations. Delivery times vary depending on your location.
Please contact our support team before placing your order if you require expedited production or shipping.
Customs & Import Duties
International shipments may be subject to customs duties, import taxes, or other government charges depending on your country’s regulations.
These fees are the responsibility of the customer and are not included in the product or shipping price.
Pro Jersey is not responsible for customs delays or additional import charges imposed by local authorities.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information is generally available within 1–3 business days after dispatch.
You can monitor your shipment anytime using the tracking link provided in your confirmation email.
Multiple Shipments
If your order contains multiple products, they may be shipped separately.
This allows us to dispatch available items immediately without delaying your complete order.
Receiving multiple packages for the same order is completely normal.
Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
Please verify:
- Full Name
- Street Address
- Apartment/Suite Number
- City
- State/Province
- ZIP/Postal Code
- Country
- Phone Number
Pro Jersey cannot be held responsible for orders delivered to an incorrect address provided by the customer.
Order Changes & Cancellations
Because custom products enter production shortly after an order is placed, cancellations or modifications cannot always be guaranteed.
If you need to update your shipping address, size, or personalization details, please contact our support team immediately after placing your order. We will make every effort to accommodate your request before production begins.
Delivery Delays
While we strive to deliver every order on schedule, delays may occasionally occur due to:
- Customs clearance
- Severe weather
- Public holidays
- Carrier disruptions
- High seasonal demand
- Unexpected transportation issues
We appreciate your patience and understanding in these situations.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible.
We will work closely with the shipping carrier to investigate the issue and help provide the most suitable resolution.
Need Assistance?
Our customer support team is always ready to assist you with questions regarding shipping, delivery, tracking, production status, or custom orders.
Thank you for choosing The Pro Jersey. We appreciate your trust and look forward to delivering premium-quality custom sports apparel designed for performance, durability, and style.
